Get full access to all 190 mockups and graphics for a one-time payment of $129. Get here →
Info
Frequently Asked Questions
Do I need to create an account to make a purchase?
Yes, on your personal account will be visible all your previous purchases and download links.
How do I make a purchase?
To make a purchase, simply add the desired items to your cart and proceed to checkout. Follow the on-screen instructions to complete your payment.
Why is my downloaded file corrupted or incomplete?
If you experience issues downloading files, the file may have become corrupted during the download process. Try using a different internet browser, which often resolves the problem. Ensure your network connection is stable throughout the download. If your computer goes to sleep during the download, it can cause a corrupted file. If the issue persists, please fill out the contact form below, and we will be happy to assist you.
How do I receive the download files after making a purchase?
Once you make the purchase you will receive an e-mail with the download links and downloads will also be always available on your account page.
My card was declined
Your card was likely declined by your bank, not by our system. We recommend contacting your bank directly to understand why the payment was declined. Our site processes payments through Stripe, which handles the transaction security checks.
I did not receive the e-mail after the purchase
E-mails are sent out automatically and if you have not receveid the e-mail the problem is wrongly inserted e-mail address or the e-mail is in your spam folder. If you have not received the e-mail please fill the contact form below and we will be happy to help you. Also – all information about your purchase is available on your account page.
Can I get a refund?
Normally, digital products cannot be returned or refunded once downloaded. Although, if the product is proven to be defective and you notify us within 10 days of your purchase, we will either provide a replacement/update to that item or refund your money.
Need help?
If you have a question, issue or any other inquiry, feel free to fill the form and we will get back to you ASAP
Our working hours:
10am – 5pm CET